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Cookie Policy

Manage your

cookie preferences:

Below you will find a list of the cookies used on this website, classified according to their purpose, together with their identification, provider, and retention period.

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Necessary cookies

These cookies are essential to enable navigation on this website or to use its security features. They are considered “exempt cookies,” as they do not require the user’s consent for their use.

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Cookie
Purpose
Legitimate basis
Storage period
cmplz_functional
Save user consent for the functional category.
Technical requirement for the functioning of the website / Legitimate interest (Art. 6.1.f GDPR)
365 days
wordpress_logged_in_*
Keeps the user logged in to WordPress.
Performance of contract/service requested (Art. 6.1.b GDPR)
Session / 14 days according to WP configuration
PHPSESSID / _ams_session
Maintains internal server session and browsing continuity.
Performance of contract/service requested (Art. 6.1.b GDPR)
Session
wp-wpml_current_language
Save the language selected on the website.
Legitimate/functional interest (Art. 6.1.f GDPR)
1 day – 1 year (depending on configuration)
wordpress_test_cookie
Check if your browser allows cookies.
Technical obligation
Session

User preferences category cookies

These cookies are used to capture and remember user preferences in order to improve usability and optimize the website. Such preferences may include the browser language, the address linked to the user’s IP, or remembering the user’s email address.

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Cookie
Purpose
Legitimate basis
Storage period
cmplz_preferences
Save if the user has enabled preference cookies.
User consent (Art. 6.1.a GDPR)
365 days
WP_PREFERENCES_USER_*
Saves user interface preferences in WordPress or internal panels.
Consent (Art. 6.1.a GDPR)
Variable (usually 1 year)
wp-settings-* / wp-settings-time-*
Saves preferences of the authenticated user for the WordPress environment.
Consent if not an authenticated user / Contract execution if authenticated
Variable (up to 1 year)
wpml-item-section-expanded / wpml-translation-status-filter
Save display preferences in the panel (WPML).
Consent (Art. 6.1.a GDPR)
Variable (up to 365 days)

Marketing category cookies

These cookies collect information related to the user’s browsing activity on the website for statistical purposes. The data gathered includes the number of users accessing the site, number of pages viewed, frequency and repetition of visits, session duration, and the browser or device used. This information allows us to measure performance and adapt navigation in light of the statistics.

More information +
Cookie
Purpose
Legitimate basis
Storage period
cmplz_marketing
Save whether the user accepts marketing cookies.
User consent (Art. 6.1.a GDPR)
365 days
mp_* (Mixpanel)
Advanced analytics: tracking user interaction.
Consent (Art. 6.1.a GDPR)
90 days – 1 year depending on Mixpanel configuration
_grecaptcha / rc::a / rc::b / rc::c (Google reCAPTCHA)
Prevention of fraud and abuse in forms.
Legitimate interest (Art. 6.1.f GDPR) or consent if loaded before clicking.
Session / Persistent (Google does not fully document)
Google Maps API
It loads interactive maps and can record usage data.
Consent (Art. 6.1.a GDPR)
Variable according to Google
Google Fonts API
Download fonts from Google servers (send IP).
Legitimate interest (usability) + policy notice
Session
Save preferences

What are cookies?

Cookies are a tool used by web servers to store and retrieve information about visitors. They are small text files that we send to your computer to keep a record of your preferences and remember them on your return.

Who is responsible for the use of cookies?

Monty Global Payments S.A.U. Payment Institution (“MGP”) uses cookies to facilitate navigation on its website and to improve the efficiency and personalization of the services offered to users.

For what purpose do we use cookies?

The cookies we use allow us to store information about user preferences and language settings in order to display content and offers of particular interest, tailored to each profile. They also record how many times a specific message (usually website updates or news) is shown to a user.

How are cookies classified?

Cookies may be classified as:

  • Session cookies: used to identify a user session and deleted once the user leaves the website that generated them. They are required for some of our services. They are not stored on your device. With these cookies, we can enhance security and facilitate faster navigation.
  • Persistent cookies: used to recognize users for a set period of time. They remain on your device until their expiration date in order to provide a better service. They cannot, however, read data from your hard drive or access cookies created by other websites. Additionally, cookies may be:
    • First-party cookies: managed by the domain the user is visiting and from which a specific service is requested.
    • Third-party cookies: sent to the user’s device from a domain different from the one being visited.

Can I choose whether cookies are used on my device?

Users may freely decide whether or not to allow cookies to be installed on their hard drive. Cookie permissions can be managed during navigation on the website, as shown below. It is through this explicit consent that MGP may store user cookies.

When do I give my consent?

Explicit user consent for the storage of cookies will be requested the first time you visit our website, or after any update to the Cookie Policy. We encourage users to review this policy periodically in order to remain informed about how and why we use cookies, as the policy may be subject to changes or updates.

Can I manage cookies from my browser?

In addition to the configuration available on our website, you can always manage the general use of cookies from your browser settings. For more information, please visit the links provided for the following browsers: Chrome – Firefox – Explorer – Safari – Opera

How can I exercise my rights?

If you have any questions, comments, requests, or suggestions regarding our Cookie Policy, please contact us in writing at: dpo@mgpsa.com, or by postal mail at: MONTY GLOBAL PAYMENTS, S.A.U., C/ Miguel Ángel 21, 7th Floor 28010 Madrid.