1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact – Through phone, mail, email and/or webforms
1.1 Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Passport number
- State identification card number
- Driver's license
- Professional or employment-related information
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: Duración: 2 años desde la finalización de la comunicación o resolución de la consulta.
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Passport number
- Driver's license
- State identification card number
- Date of birth
- Financial information such as bank account number or credit card number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: Duración: “Durante la vigencia de la relación contractual y, posteriormente, durante 10 años conforme a la Ley 10/2010 de Prevención del Blanqueo de Capitales y Financiación del Terrorismo.”
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Date of birth
- Passport number
- Driver's license
- State identification card number
- Financial information such as bank account number or credit card number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: Duración: “Durante la vigencia de la cuenta del usuario y, tras su cierre, durante 10 años conforme a las obligaciones de identificación y conservación establecidas por la Ley 10/2010 de Prevención del Blanqueo de Capitales y Financiación del Terrorismo.”
1.4 To support services or products that a customer wants to buy or has purchased
1.4 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Passport number
- Driver's license
- State identification card number
- Financial information such as bank account number or credit card number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: Duración: “Durante la vigencia de la cuenta del usuario y, tras su cierre, durante 10 años conforme a las obligaciones de identificación y conservación establecidas por la Ley 10/2010 de Prevención del Blanqueo de Capitales y Financiación del Terrorismo.”
1.5 To be able to comply with legal obligations
1.5 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
- Date of birth
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
- Financial information such as bank account number or credit card number
- Passport number
- Driver's license
- State identification card number
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We retain this data upon termination of the service for the following number of months: Duración: “Durante la vigencia de la cuenta del usuario y, tras su cierre, durante 10 años conforme a las obligaciones de identificación y conservación establecidas por la Ley 10/2010 de Prevención del Blanqueo de Capitales y Financiación del Terrorismo.”
1.6 Compiling and analyzing statistics for website improvement.
1.6 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We determine the retention period according to fixed objective criteria: “Los datos se conservan de forma anonimizada durante un máximo de 14 meses, conforme a la política de retención de Google Analytics y otras herramientas estadísticas, con fines exclusivamente analíticos.”
1.7 To be able to offer personalized products and services
1.7 To be able to offer personalized products and services
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We determine the retention period according to fixed objective criteria: Duración: “Los datos se conservan mientras el usuario mantenga su consentimiento para comunicaciones comerciales o hasta que solicite su supresión. En caso de revocación del consentimiento, los datos se eliminarán o anonimizarán en un plazo máximo de 12 meses.”